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New Text Messaging and Web Chat Service Now Available
ST. LOUIS, MO, (, August 1, 2018 - Metro Transit has introduced a new service for public transit customers that allows them to directly connect with Metro Customer Service or Metro Public Safety without having to make a call.

Through a new text messaging and web chat service, transit riders can contact a Metro Customer Service representative with questions about their commute or to ask for help planning their trip. Riders may also reach out to Metro Public Safety during their ride with any questions or concerns, quickly and conveniently from their mobile device.

Metro riders can text with Metro Customer Service or Metro Public Safety using these new numbers:

  • Metro Customer Service: 314-207-9786 - Representatives available from 7 a.m. to 6 p.m., Monday through Friday
  • Metro Public Safety: 314-300-0188 - Public Safety is available 24 hours a day, 7 days a week Note: In the event of an emergency, riders should call 911
Transit customers may also contact Metro Customer Service representatives directly through the Metro Transit website to ask questions or get information.

Visitors to can click on a red chat icon, located on the lower right of every page on the site, to start a conversation with a Metro Customer Service representative through a new web chat feature that works on both computers and mobile devices. The Metro Customer Service web chat is available from 7 a.m. to 6 p.m., Monday through Friday.

Cortex MetroLink Station to Open July 31
ST. LOUIS, MO, (, July 30, 2018 - Project partners will host a dedication ceremony, Tuesday, July 31, to mark the grand opening of the Cortex MetroLink Station and Chouteau Greenway on the same day the region opened MetroLink 25 years ago. The new station is the region's first transit project to be funded through a public-private partnership.

Fredbird, food trucks, live music and entertainment, and other festivities will be part of the celebration, from 10 a.m. - 2 p.m., to open the newest light rail station and pedestrian & bicycle trail on the bi-state region's Metro Transit system.

Attendees will be able to get firsthand look at the region's newest greenway and the first MetroLink station to be built in more than a decade. In addition, they will also be able to check out the Links 2 Health mobile health screening unit and the Betty Jean Kerr People's Health Centers mobile screening van.

Both units offer access to basic health care screening services at Metro Transit centers in St. Louis and St. Louis County. The Gateway Card (smart card) information bus will also be on hand for the celebration.

The public is encouraged to take MetroLink to the grand opening festivities. The Cortex MetroLink Station will open at the beginning of service on July 31, so employees working near the new station in the central corridor will be able to start taking Metro Transit to work that day.

Located at 4270 Duncan Avenue between the Central West End and Grand MetroLink Stations, the new Cortex Station becomes the light rail system's 38th MetroLink station and provides a new, convenient transportation option for the thousands of employees and visitors in the central corridor of St. Louis, where parking is at a premium.

The first quarter-mile section of the Chouteau Greenway has been constructed on the north side of the Cortex Station between Boyle and Sarah Avenues. When the entire five-mile greenway is completed, it will offer individuals, groups and families the opportunity to walk or ride bicycles from the Gateway Arch all the way to Forest Park on a paved, accessible path safely separated from street traffic.

Special Family Day Program at Rockwoods Reservation
ST. LOUIS, MO, (, July 30, 2018 - The Missouri Department of Conservation's (MDC) is hosting a special Family Day program at Rockwoods Reservation in Wildwood. This free event for all ages is Saturday, August 11 from 9:30 a.m.-1230 p.m.

MDC invites the whole family to participate in a morning of fun activities and discover Missouri's amazing native wildlife. Families will get a chance to meet live animals, go on a short, guided hike, catch aquatic creatures, and more.

Some snacks will be provided, but participants are also encouraged to bring a picnic lunch to enjoy after the program. Guest should also bring reusable water bottles, sunscreen, and insect repellant. All activities will be within a short walking distance of the visitor's center which has public restrooms with diaper changing stations. Strollers are also permitted.

Families will be assigned to a group and will rotate through each activity during the three-hour program. The activity tracks include:

  • Hike - Short, naturalist-guided hike on the paved area of the Trail Among the Trees to look for birds. Binoculars will be available for kids and adults. Strollers may be used on the trail.
  • Aquatic Activity - Catch aquatic critters in the stream. Bring shoes that can get wet.
  • Live animals - Meet Rockwoods Reservation's education animals while learning about Missouri amphibians and reptiles.
The program is free but parents and guardians must register all family members that will be attending using the online registration system at This is needed so MDC staff can anticipate the age ranges that will be attending.

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